Privacy Policy
CLEAR, TRANSPARENT PRACTICES TO PROTECT YOUR PRIVACY.
Protect your privacy and give you full control over your personal data
Your right to privacy
TechFlow IT places the highest priority on protecting your privacy in accordance with the Privacy Act. We recognize the trust you place in us when sharing personal information, and we are committed to safeguarding it at every step.
We apply strict technical and organisational measures to ensure your data remains secure, accurate, and used solely for its intended purpose. Your information is never disclosed to third parties unless required by law or essential to providing our services. Above all, we are dedicated to full transparency in how your personal information is collected, stored, and managed, so you can be confident that your privacy is always protected.
Understand what types of personal information we collect and how it is used
Types of information collected
The kind of personal details TechFlow IT may gather from you depends on the nature of our business relationship. In the course of providing services, we may obtain information such as your name, contact details, payment information, and email address. These details are generally collected through conversations and the forms you complete.
How your personal information is used and when it may be shared
Use and disclosure
- Share information about products and services that may be relevant to you
- Review and process applications for our offerings
- Support internal functions such as record management and archiving
- Carry out market analysis and customer satisfaction studies
Collecting this information is essential for us to effectively manage our relationship with you and ensure smooth business operations. TechFlow IT does not sell or trade personal data under any form of reciprocal arrangement. Your information will only be disclosed when legally required or when necessary to deliver our services.
How you can access, review, and update your personal information
Access to your information
To help us keep your personal information up to date, please advise us of any changes to your details. If you wish to access your information, you may contact us by calling 1300 954 955 or emailing admin@techflowit.com.au.
TechFlow IT may also reach out to share updates on new products or services. If you prefer not to receive these communications, you can opt out anytime by phoning 1300 954 955 or sending an email to admin@techflowit.com.au.
How to raise concerns and get more information about your privacy rights
Concerns and more information
At TechFlow IT, we believe privacy is a fundamental right, not a privilege, and we are committed to honoring the trust you place in us. If you have any questions or concerns regarding privacy, you may reach us through our website, by calling 1300 954 955, or by writing to Suite 312, 20B Lexington Drive, Bella Vista, New South Wales 2153.